Q: Do you have an online store?
Q: Besides Singapore, do you have other regional showrooms?
Q: Understand that your showroom closes at 7pm. If we need to arrange for viewing after 7pm, is it possible?
Q: Do you open on all weekends, including PH?
Yes we do. Our showroom is open from 10am-5pm on weekends & PH.
Q: Where is the passenger lift located?
The passenger lift is located beside the security counter.
Q: Where do we park if we are driving?
You can park at the lots inside the building or the parking lots outside the building.
Q: Which is the nearest bus-stop if I’m coming by bus?
Tannery Lane Showroom
*the bus stop direction will vary from the side of the traffic that you are travelling from*
Bus Stop A: Alight Opposite Aljunied Park -> Bus No: 61, 62, 64, 65, 66, 100, 135, 154, 165
Bus Stop B: Alight at Aljunied Park -> Bus No: 61, 62, 62A, 64, 65, 66, 100, 100A, 135, 154, 155
Bus Stop C: Alight opposite Canossa Convent Primary -> Bus No: 61, 62, 64, 65, 66, 100, 135, 154, 155
Bus Stop D: Alight After Canossa Convent Primary -> Bus No: 62, 62A, 64, 100, 100A
Bus Stop E: Alight After Jalan Anggerek -> Bus No: 62, 62A, 64, 100, 100A
Q: Which is the nearest MRT station?
Showroom at Tannery Lane
Matter MRT STATION (DT25)
Take the DownTown line to Mattar Station (DT 25)
Exit from Exit A
Turn Right after exiting from station. Turn left to cross the road.
When you reach the cross junction, turn Right, cross the road and turn Left to get to the opposite side of the road.
After you reach the opposite side, turn right.
Turn left after spotting our hanging banner. Walk further down the small road and our showroom is located in the Grey & yellow building right in front of you.
Q: How much are the parking charges per hour?
MON-FRI before 5/6 PM
$1.44 for 1st hr, $0.74 for subsequent 30min from 7am to 5.59pm
MON-FRI after 5/6 PM
$2.56/entry from 6pm to 6.59am the following day
Charges same as Weekdays
SUN / PUBLIC HOLIDAYS
Charges same as Weekdays
10min grace period
Q: What type of payment mode do you accept? Do I need to go down personally to make payment?
We accept Cash, Cheque, Credit Cards, GrabPay and Bank Transfer. Payment need not be in person unless u using your credit card to make payment.
Q: May I know how long is the on-site consultation? Is it a must?
Q: May I know how long is the installation process?
Q: Do you do clean-up for us after the installation?
Q: When does the warranty take effect?
You can also refer to https://floorxpert.com/support/warranty/ for the different warranty coverages.