Love the vinyl! Love the service! From selection of the vinyl to reservation to installation, everything is just a breeze! Lena, a patient, attentive and helpful lady took the time to explain the different types of vinyl flooring to me as it’s my first. Really love the LURF Grandeur Collection that was recommended by Lena.… Read more “Patient, Attentive & Helpful”
We would strongly recommend FloorXpert for their TOP notch after-sales service, with special mention to Zueeny and Lena for their incredible patience in accommodating to our schedule and numerous requests. They have arranged countless rectification trips back to our house to Ensure 101% customer satisfaction with their service and their products. This is a company… Read more “101% Customer Satisfaction”
This is the second time we engaged Floor Xpert for our flooring needs. We were very happy with our first experience four years ago and thus decided to use their service again. After the installation, we are very pleased with the wood-lookalike vinyl and the ‘feel’ when we walk on it. There were also minor… Read more “Quick & Efficient”
Had engaged Floor Xpert to install Pergo laminate flooring 10 years ago. Due to wear and tear after long period of usage there were some issue with the flooring. Tried my luck to contact them after a decade not in contact. They were responsive and in a week time the matter were resolved and repaired.… Read more “Professional & Prompt Action”
I received excellent before and after-sales service from 卢幸媛 (Lu). She is a sincere and genuine salesperson and gave me the confidence that I could trust her. Because of her, I decided to purchase flooring with FloorExpert instead of other companies even though FloorExpert was priced at a premium. Throughout the whole process, she was… Read more “Sincere & Genuine”
Lurve my new floors. Easy breezy beautiful oak lights 🙂 Whole team is great..Ariel Foo is just awesome. Knows her product well. Helpful and hardworking and a nice person. A Star. The before and after pics are a world of difference Place looks much larger with the light floors and i am very pleased. Thanks… Read more “Whole Team Is Great”
I would like to thanks Claire for her kind assistance especially during this period of time (COVID-19). She has been very understanding and answered to my queries and finally job was completed on time. I loved the texture of the flooring and is easy to maintain. Thanks to Claire & her team.
Just installed my vinyl flooring with FloorXpert. Am very pleased I made the right choice. The workmanship is very good especially at the staircase area which is quite tricky and time consuming to install. The installers were very dedicated and worked overtime both days to finish the job. Also many thanks to Maybeline for her… Read more “Workmanship Is Very Good”
We used the LURF Quick Step-Canyon Oak Natural for our house and it was installed on the 26th of October. So far, Floor Xpert is the only company that I feel has very good quality vinyl floors. My friends thought that I used real wood. It’s also very easy to clean and maintain. Installation was… Read more “Very Good Vinyl”
Been using Floor Xpert’s LURF flooring for a little over 5 years now. No regrets taking this. My kids fell so many times and the impact was miminal as compared to tiles. Guests were always wowed by the flooring. My flooring is still in perfect condition. We love it so much, we are going to… Read more “No Regrets”
Just did my balcony, kitchen and yard. Love it! The two teams we had were very professional n dedicated. They were very polite and helpful too as we are already living in, their man helped us move the big items like the refrigerator and washing machine. Floor Xpert, glad we got you to do our… Read more “Professional & Dedicated”
It was my first time wanting to change my house & room flooring to vinyl. So i came across Floor Xpert in fb & engage them straight away. I’m glad i made the right choice. It was an amazing & beautiful job done by the workers. Thumbs-up for their workmanship & everything else! I love… Read more “Amazing & Beautiful Job”
I and my wife was really thankful Floor Xpret Pte Ltd, AlanToh and Lena Lim gave us their Xpert idea . Their staff Ashlyn made a good arrangement and the installer have also done a beautiful job. We used good quality Bacl40017 Drift Oak Light vinyl flooring with water proof in my kitchen .When I… Read more “A Beautiful Job”
We are so glad we choose FloorXpert to do our New house for both our indoor Vinyl or Luxurious Resilient Flooring (LURF) and Outdoor decking or Heveatech decking. Highly recommend to everyone who is looking for professional works…
We engaged Floor Xpert to lay vinyl flooring for our staircase. They provided excellent service and good workmanship. Very genuine staff. Able to understand exactly what customer wants and deliver accordingly. Special thanks to Lena and Eve. Thanks to you I now have my dream staircase ?
Zueeny is very friendly and knowledgeable about the products. She can answer my doubts and queries thus I belive my house flooring is in good hands! I will also like to recognize their worker’s good effort in laying the vinyl and they are very diligent. Bought them dinner and drinks after they completed the project.… Read more “Friendly & Knowledgable”
Really pleased to have engaged Floor Xpert for our kitchen flooring! Installation took less than a day and the customer service was swift and professional. Will most definitely engaged their services once again. �
My Family and I are so glad that we went ahead with Floor Xpert! We are very satisfied with the final look and feel of our home! The team was very knowledgeable and patient with us. Not to mention, their aftercare service was superb! Thumbs up to Lena and team! We will definitely recommend Floor… Read more “Knowledgeable & Patient”
Relay my living and dining room floor using their Belgium vinyl balance series. Very comfortable to the feet, give it a warm feeling too. Ariel, our sales manager in-charge is also very helpful and knowledgeable. She makes sure we choose the right colour and also make a trip during the installation date just to ensure… Read more “Highly Recommended”
Ariel was attentive to my needs and gave useful advice on how to do up my office’s flooring in an affordable manner, as compared to other sales associate in other flooring companies. In addition, the installation was fuss-free and the installer was professional too. Highly recommended!
We are pleased with the service that Mr Jerry Tay has provided to us. His professionalism and ability to get the job done up had exceeded our expectations. We hope we can continue to this great customer service after sale service.
I would recommend Floor Xpert to anyone that wants to change their flooring. Floor Xpert offers professional advice & produce good quality products. Lena & her team was very passionate that they even went the extra mile to help me to resolve a problem that doesn’t belong to them. They are also very diligent and… Read more “Very Diligent & Responsive”
I was very impressed by the overall experience from consultation to final delivery. The sales consultant Eve provided a quote after coming to my house for site measurement. Thereafter, she invited my family over to the sales office to meticulously explain the difference in colour, texture, etc. she even offered 2 shortlisted vinyl tiles to… Read more “Extremely Smooth and Efficient”
Professional Service provided by Lena and Ashlyn. Patiently going thru with us on the different type of Vinyl flooring and the effect. Best of all, my place looks so good now that I can’t help sharing with all my friends on the good service and product given by Floor Xpert. Thumbs UP!
This is the third time i have engaged Lena & her company Floor Xpert for my 2 homes. My sis used Pergo abt 15 years ago and i have engaged Lena 3x since then and each engagement was professionally executed and i always receive compliments from my guests. The third time done recently was to… Read more “Professionally Executed”
Installed on 17 May 2017. Still Love the Bacl40017 Dift Oak Light Viny. Still look Natural and Good in my kitchen. Still feel so Comfortable and Smooth on the Surface. Thank you Floor Xpert. Santa Claus wish Floor Xpert, Mr Alan Toh, Mrs Lena Lim and staff a ( Merry Christmas and Happy New Year).
Some hiccups for the installation of my flooring but overall the sales and operation teams are very willing to help resolve the issues. Special thanks to Lu and the ops coordinator who went the extra mile to make me a happy customer. Good job!